i7y
We are here to help

i7y support

Find guidance on connecting to your installation, following incidents, and setting up notifications.

Contact us

For help with the i7y app, email i7y@devi.tools. Tell us what you were trying to do, your app version and operating system, and the message you saw.

For your security, do not send passwords, tokens, API keys, or sensitive incident information.

Connection and access

The mobile app requires a compatible i7y installation and an authorized account. Enter your server’s HTTPS address and sign in through the browser. If you do not know the address or cannot access an organization, contact your installation administrator.

Notifications

In Settings, enable notifications and allow your operating system to display them. Your installation and notification service must also be configured. If a notification does not arrive, check your connection, device permissions, Focus settings, and battery-saving settings.

Account and data

The administrator of your chosen installation is responsible for its accounts and records. Contact them to request access, correction, or deletion. For questions about the app or the i7y notification service, email us at the address above. Signing out does not delete your server account.

Read our privacy policy.